Affiliate Program

WE DO NOT SELL, TRADE OR SHARE CUSTOMER INFORMATION. WE DO NOT USE COOKIES, OR OTHER INFORMATION-GATHERING HTML CODE IN OUR WEB PAGES.

Policies and Procedures:

Shipping Damage:
Please inspect your package when you receive it from the shipper. If you notice any damage from shipping, please call us at (949) 836-3556 to report the damage and DO NOT use the merchandise. You must contact us within 5 business days. Make sure that you keep all packaging (boxes, shipping labels, peanuts, etc...), as the shipper will come to inspect the package. You may also call the shipper directly. UPS can be reached at 1-800-742-5877.

Merchandise Returns:
Your satisfaction is of critical importance, and we will unconditionally accept any returns 30 days from the date you receive the merchandise for a full refund minus our shipping cost to you, assuming all return guidelines are properly prescribed to. If you have any questions after a purchase, do not hesitate to call us. This policy is not applicable to coffee, accessories, or parts. Also, any merchandise that has been personalized cannot be returned.

Return Authorization:
Return authorization is issued by our Customer Service department. Please call us at (949) 836-3556 to have a Return Authorization Number e-mailed to you. Refunds will be issued only when the merchandise has passed inspection at our location. Merchandise will not be accepted without a return authorization number. If merchandise is returned without an authorization number, you will be responsible for all associated costs.